Coverage starts the day you purchase
Defects in materials and workmanship under normal use and service — used, remanufactured, and new-surplus alike. Non-transferable; applies to the original purchaser.
✓ What's covered
- ✓Defects in materials or workmanship under normal use
- ✓Parts that fail to do their job when correctly installed
- ✓Repair, replacement, or refund — our team makes it right
✕ What's not
- ✕Damage from accidents, misuse, or negligence
- ✕Parts that were altered, modified, or tampered with
- ✕Normal wear and tear from regular use
- ✕Damage from improper installation or maintenance
Contact us
Email support@secondtruckparts.com or call (877) 898-0737, Mon–Fri 8 AM–8 PM ET.
Send the details
Order number, what the part is doing (or not doing), and photos or shop documentation if you have them. The more we know, the faster we move.
We make the call — fast
Our team evaluates and comes back with next steps: repair, replacement, or return instructions. Return shipping on warranty claims is the customer’s responsibility.
Grab your order number and call — a real person will sort it out.
Mon–Fri 8:00 AM–8:00 PM ET · Candler, NC · support@secondtruckparts.com