Privacy policy
Your privacy matters at Second Truck Parts. This policy explains what we collect, why, and the choices you have. Our store runs on Shopify, and this site is operated from the United States.
What we collect
- Order & contact information — name, billing/shipping address, email, phone, and details of what you purchase, when you order or contact us.
- Payment information — processed securely by our payment providers; we never see or store your full card number.
- Usage information — device, browser, pages viewed, and similar analytics data collected through cookies and comparable technologies.
- Correspondence — messages you send through our forms, email, chat, or phone.
How we use it
- Fulfilling and shipping orders, processing payments, returns, and warranty claims
- Answering your questions and verifying part fitment
- Sending order notifications, and marketing emails or texts only if you opt in
- Improving the store through aggregated, de-identified analytics
- Preventing fraud and meeting legal obligations
Who we share it with
Only who's needed to serve you: shipping carriers, payment processors, Shopify (our platform), and analytics/service providers under contract. We do not sell your personal information.
Text marketing
If you opt in to texts, you'll receive order notifications and occasional offers. Message and data rates may apply. Reply STOP any time to unsubscribe, or HELP for help.
Cookies
We use cookies and similar technologies for cart functionality, sign-in, analytics, and, with consent where required, marketing. You can control cookies in your browser settings; some site features may not work without them.
Retention & your choices
We keep order records as long as needed for business, tax, and legal purposes. You may request access to, correction of, or deletion of your personal information by emailing support@secondtruckparts.com; we honor requests as required by applicable law.
California residents
California residents may request details about personal information disclosed for direct-marketing purposes and may exercise access/deletion rights under the CCPA by contacting us at the email above. We do not sell personal information as defined by the CCPA.
Children
This site is not directed to children under 13, and we do not knowingly collect their information.
Changes & contact
We'll post any updates to this policy here. Questions: support@secondtruckparts.com · (877) 898-0737 · 2212 Smokey Park Hwy #106, Candler, NC 28715.